Hotel and catering, Hospitality & Support Services

Modern cruise ships and passenger ferries are run on the lines of a large hotel, and a whole range of hotel and catering, hospitality and support services is needed on board. Specific roles vary from company to company but generally prior qualifications and experience in hotel, catering or hospitality work are necessary.

Below are the types of jobs you could find on board cruise and passengers ships, however this is not an exhaustive list.

HOTEL AND CATERING

  • Administration (often called 'pursers')
    receptionists, bookeepers, PA's and office based staff

  • Restaurant
    maitre d'hotel, waiting staff, wine steward

  • Kitchen
    chefs, catering assistants

  • Bar
    bar manager, bar staff, cocktail waiters

  • Houskeeping
    housekeepers, stewards, cleaners, porters, laundry personnel, carpenters & joiners, concierges.

HOSPITALITY

Cruise directors, casino staff, DJ's, dancers, entertainers, excursion managers, hairdressers, beauticians, massage therapists, sports and fitness instructors.

SUPPORT SERVICES

Childcare assistant, doctor, nurse, lifeguard, retail manager, retail assistant, photographer, florist, computer system/IT manager & computer technician.

In all these functions you'll be providing services to passengers on a daily basis. In addition to relevant qualifications and experience, you'll need a bright personality, an efficient manner and a sincere commitment to providing top quality customer service.

You will need to contact the individual cruise or ferry companies direct for further details on entry requirements and application procedures.

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